Do you ship internationally?

Yes, we ship worldwide but due to some reasons we have put a hold on international shipments. Please drop us an email on contactus@earthnpure.com.we will get back to you shortly.

How long will my order take to arrive?

We provide same-day dispatch on all orders placed before 12am IST each weekday.

Please note same day dispatch does not apply to Sunday orders as well as peak sale periods and holiday seasons. Orders may be delayed by up to 48 hours during these periods. Orders placed between 5pm Saturday and 12am IST Monday are considered weekend orders.

Domestic orders are delivered within 3-5 days (except Sunday).

How can I track my order?

Once your order is dispatched you will receive an email with your tracking details and the link where you can track. Simply enter the number and track it.

What happens if I entered the wrong delivery information?

Unfortunately, we cannot change any order information once your order has been processed. Please ensure correct post codes are entered and if you are in an office building, please add your company name to avoid your package being sent back to us.

You will receive your tracking information once dispatched.

If your package has been ‘stuck in transit’ for longer than expected please let us know so we can take action accordingly.

What if my package goes missing?

If your package has been ‘stuck in transit’ for longer than expected please let us know so we can take action accordingly.

If the package is delayed due to an incorrect or incomplete address, the item should be returned to us.

Can you combine my orders and refund my shipping?

 Once an order has been processed through our system, we are unable to make any changes or provide shipping refunds. you can reach to us on our number 8700387664 for faster resolution.